Recently, CTTL-T issued the first smart home system user experience level Taier evaluation certificate to Beijing Xiaomi Mobile Software Co., Ltd. "Xiaomi Whole House Smart Home System V1.0". According to the group standard T/CCSA 357-2022 "User Experience Evaluation Method for Mobile Internet + Smart Home System" of China Communications Standards Association, the total test score reached the requirements of user experience level 5, and the system became the first smart home system in this field to complete this evaluation.
With the continuous diversification of smart home product functions and the continuous enrichment of categories, intelligent single products are increasingly unable to meet the needs of users. Today's users are more inclined to use a whole-house intelligent system composed of a variety of intelligent products to improve the quality of living. The whole house intelligent system is more powerful than a single product, can realize more scenes, and can provide users with a new comfortable experience through the intelligent linkage of different devices. Therefore, the user experience of the whole house intelligent system has become an important indicator of the evaluation system.
At present, when users use the whole house intelligent system, they pay more attention to the ease of system access, system stability, interaction friendliness, system perception ability, and the intelligence level of AI. The user experience evaluation of smart home systems in the industry generally presents a more one-sided and subjective situation, which leads to the fact that when users choose smart home systems, gimmicks are greater than practical, and the actual experience is inconsistent with the evaluation, which affects the user's reputation and confidence in smart home products. Scientifically rating the smart home system from multiple angles can give users procurement guidance, and the system with a higher rating can improve the user's experience and guide the healthy development of the industry.
According to T/CCSA 357-2022 "Mobile Internet + Smart Home System User Experience Evaluation Method", CTTL-T has launched the user experience evaluation service of smart home system from six dimensions: overall performance, connection performance, human-computer interaction, perception, control, decision-making and learning, and scores each dimension, and finally determines the rating according to the score.
After a comprehensive evaluation of the "Xiaomi Whole House Smart Home System V1.0" of Beijing Xiaomi Mobile Software Co., Ltd. from six dimensions: overall performance, connection performance, human-computer interaction, perception, control, decision-making and learning, it has reached the five-level requirements of user experience.
Subsequently, CTTL-T will actively implement the requirements of the "Three-Year Action Plan for the Construction of New Infrastructure for the Internet of Things (2021-2023)" and the "Guiding Opinions of the Ministry of Housing and Urban-Rural Development and Other Departments on Accelerating the Development of Digital Homes and Improving the Quality of Living", and promote the industry to accelerate the construction of comprehensive intelligence, interconnection, A safe and reliable new type of digital home, and actively promote the development of digital home in a scientific and orderly manner through evaluation, expand the industrial ecology, strengthen the construction of livable housing and new urban infrastructure, and continuously meet the people's growing needs for a better life.